Refund policy
Return Policy
At Adler Row Co., we want you to love your purchase! If for any reason you are not completely satisfied, please review our return policy below.
Returns
Items may be returned within 14 days of delivery for store credit only.
To be eligible for a return, items must be:
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Unworn
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Unwashed
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Free of stains, odors, pet hair, or damage
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Returned with original tags attached
Once your return is approved and received, store credit will be issued.
Final Sale Items
The following items are considered final sale and cannot be returned or exchanged:
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Jewelry
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Accessories
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Hats
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Sale or discounted items
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Seasonal or holiday items
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Intimates and bodysuits
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of delivery and include photos so we can make it right.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
We recommend using a trackable shipping method, as Adler Row Co. is not responsible for lost or delayed return packages.
Exchanges
At this time, we do not offer direct exchanges. If you need a different size or item, you may use your store credit to place a new order.
How to Start a Return
To begin a return, please email:
Please include:
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Your order number
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Full name
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Reason for return
Thank you for supporting our small business. We are truly grateful for every order placed with Adler Row Co. 🤍